Cleaning Company North Andover, MA

The Maids of the North Andover Staff

The Maids North Andover Team


John Caiati- President & Owner

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I purchased The Maids cleaning franchise in January 1995 because it was the most professionally run organization that I researched.  Since then my main focus has been to be the best residential cleaning service in our area.

My background in Human Resources is a fundamental part of why our company has been successful. I believe in (4) things.

1. Hire good people who also happen to be nice.
2. Train and certify them as professional cleaners.
3. Give them the best equipment to do the job right.
4. Then they will give great service to our customers.

In my not so free time I enjoy supporting and spending time with my wife and daughter doing the following, boating, riding my motorcycle or snowmobile, camping, skiing, or reading. "Life is a journey, not a destination".


Nikole Ard - Field Manager

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Nikole started working at The Maids in 1995 as a Team Member after graduating from cosmetology school. Soon thereafter she was promoted to Assistant Team Leader, Team Leader and presently Field Manager. She is dedicated to self-learning and has a keen and uncanny ability to remember all of our 350 plus customer's slightest details.

She is a true people person who also loves animals, and consumes reading material of all kinds. Finally her biggest joy is being the best mom to her two children.


Heather Oliveri - Office & Customer Service Manager

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Heather has been with The Maids since the fall of 2004. She also started as a Team Member and progressed up the ranks into Management. She came to The Maids with several years of prior Sales and Management experience. Heather and her new husband Jason recently purchased a house and are building a home together. She also enjoys spending time working in the garden as she is a lover of nature.

Her core revolves around her passion which is she "loves to help people". She forms an emotional bond with everyone she comes into contact with. Just call our office to see for yourself.